Custom domains

Notes:

  • You need a paid plan to connect custom domains.

  • Make sure the custom domain you add is not yet in use. If you want to use the domain of your main brand use a sub-domain like status.domain.com.

  • Don't use the same custom domain for your custom index page in the submission form.

  • You can also just use the CNAME record some hosting providers won't allow both A & CNAME records.

  1. Go to the Custom domains tab (or log in first).

  2. Click on the "+ Connect custom domain".

  3. Fill in the required fields, most of our customers use a subdomain eg. QR.domain.com this way they can keep using the main domain.

  4. The Custom index URL is the page where your customers will land if the custom slug is empty. You can also leave this empty to show the SQR homepage.

  5. The Custom 404 URL is the page where your customers will land if the dynamic link is not working. You can also leave this empty to show the Uptime Domains 404 page.

  6. When you're done filling in the fields hit the "Create" button to save your settings.

  7. Now that we set up your custom domain in your SQR dashboard, it's time to add the DNS record to your hosting provider. Use an A record pointing to 66.29.134.71. (See an example here) and a CNAME record pointing to Uptime.domains.

  8. The SQR team will now get notified of your submission and we will manually connect your custom domain. Note: In some cases, we need an extra verification to be added to the DNS records, we will email you about this.

  9. If you go to your Custom domains tab you can see the status of your custom domain, when the status is active your custom domain is ready to be connected and used.

  10. This process can sometimes take up to 48 hours to be fully synced and ready.

You can check your DNS settings via the free tools here.

Below you can see an example of how your DNS records should look like

Example subdomain

When you're using a subdomain as your custom domain like status.domain.com your DNS records should look something like this:

TypeHostValueTTL

A

status

66.29.130.169

Automatic

CNAME

status

uptime.domains

Automatic

Note that you can also just use the CNAME record some hosting providers won't allow both records.

Example main domain

When you're using your main domain as your custom domain like domain.com your DNS records should look something like this:

TypeHostValueTTL

A

@

66.29.130.169

Automatic

CNAME

@

uptime.domains

Automatic

Note that you can also just use the CNAME record some hosting providers won't allow both records.

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